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5% Cashback on every second order: EXPLORE NOW!
5% Cashback for 5 Star Reviews: EXPLORE NOW!

My Account is Your Account

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Frequently Asked Questions for My Account

We have put together a handful of Frequently Asked Questions that will fit My Account

What does shipping cost?

We now offer a One Time Flat Rate Shipping Fee on all products no matter how many products you buy!

  • Yun Express 7-20 working day(s): $11.00 – (Standard shipping method)
  • Yun Express 5-15 working day(s): $30.00 – (Faster and especially great for bulk orders)

Free Shipping for most countries on orders over $250

We will arrange shipping normally within 1-2 working days after your order. After that, a tracking code will be emailed to the customer, usually within 1-2 working days after shipping. Shipping rates is chosen during the Checkout! Please Contact Us if you got any questions.

Frequently Asked Questions generetated for My Account

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What kind of shipping companies do you use?

For the most part we use Yun Express Shipping: https://www.yunexpress.com/

Covid-19 & Shipping Delays

COVID-19: Has caused a lot of problems for the industry, with longer delays for freight, especially free shipping from China. Lately we have also seen an increased cost for Express Shipping because of more restrictions due to the covid virus.

Frequently Asked Questions generetated for My Account

Do I have to pay tax?

We are required by law to collect tax from the following countries: USA (0%-13%), New Zealand (15%) Norway (25%) and Australia (10%), Great Britain (20%).

From 1 July 2021, Pagani Design generally will need to collect VAT (Import Tax) on all sales of goods delivered to EU consumers, including circumstances where goods are delivered from outside of the EU or where goods are shipped from within EU where the seller is established outside the EU. The 27 member states are free to set their standard VAT rates. The EU Vat Rules are Here!

<<< Go to: 

EU VAT – Import Tax

For all the other countries there might be import tax and so on but nothing added to the price from us. Import tax and duties is something the buyer has to check with their own countries.

Check out the US States in question here!

Most of the US States require pre-paid taxes except for a few.

<<< Go to: US States Tax List

Frequently Asked Questions generetated for My Account

Do you offer Tracking?

Yes and as soon as we ship your order, we will send you a follow-up email with tracking information. If you have not received your tracking mail, please Contact Us about it. In such case you may also want to check your spam folder. You can also find the tracking number in My account<Order<ViewTrack. Read more about it Here!

<<< Go to: Shipment Tracking Page

Frequently Asked Questions generetated for My Account

Do you have any Sales, Discounts and Coupons?

We do have sales on some products but our prices is already very low compared to the competition. But we do have discount coupons in what we call the “Customer Loyalty Program”. It will give our loyal customers 5% Discounts on what we consider to be the lowest prices on the net already.

When an order warrant a 5% discount, a coupon will automatically be made for this order and sendt to the customer by mail (about 1h after the order was made). This coupon can be used on the next order. It is based on orders and not the number of products. It means the more you put into an order the more discount you get on this order. Here is how it works:

  • First time customers get a 5% discount coupon as a welcome gift for their next order.
  • 3rd time buyers get get a 5% discount coupon loyalty reward for their next order.
  • 5th time buyers get get a 5% discount coupon loyalty reward for their next order.
  • 7th time buyers get get a 5% discount coupon loyalty reward for their next order.
  • 9th time buyers get get a 5% discount coupon loyalty reward for their next order.

We also have added even more Cashback to our most loyal customers and wholesale orders, which is based on the order total. The more you buy the better discount you get. Here is how it works:

  • High spending $500 Customers get 10% discount coupon for their next order.
  • High spending $1000 Customers get 15% discount coupon for their next order.

And just to complete the discount rewards we also give a 5% Cashback for 5 Star Reviews + Upload Picture(s) of the reviewd product!

Frequently Asked Questions is provided by Pagani Design

What kind of Warranty do you have?

We offer 2 Years Warranty for all Pagani Design Watches and Accessories!

<<< Go to: Customer Support

Frequently Asked Questions generetated for My Account

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